Python module to create Jira tickets from Uptycs alerts

Create Jira Tickets from Uptycs Alerts

This python module allows you to create Jira tickets from Uptycs alerts. 

Usage: ./ <uptycs_apikey_file> [--domainsuffix <uptycs_domain>]

The --domainsuffix flag is only required for uptycs domains other than ''

This python script reads alerts from Uptycs and creates JIRA tickets from them. 

Each type of Uptycs alert to be processed must have a corresponding config file in 

the "./alert_config/" directory. Each config file has the Uptycs alert code and JSON

for the Jira ticket. 

The summary and description fields in the Jira JSON can reference the following Uptycs alert fields:







The Jira ticket creation uses the following fields: project, issuetype, summary, description 


Jira configuration details (server, user, auth_token) must be set in the file: jira_config.json

Each time this script is run it pulls alerts for codes specified in the ./alert_config/*.json files

with timestamp greater than the last run time and less than the current run time. 

The first time it is run it goes back a maximum of 1 day. 

We recommend running this script every 30 mins and specifying a maximum interval of 15 mins

for SQL alerts. 


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